Global Admin Dashboard
System administration and analytics
Total Tickets
8,745
+15.3%
Global Agents
34
+2 new
Avg Satisfaction
4.3
+0.2
SLA Compliance
87%
-3.1%
Regional Performance Overview
| Region | Tickets | Agents | Avg Response | Satisfaction | Status |
|---|---|---|---|---|---|
| North America | 2,847 | 12 | 1.2h | 4.4 ★★★★★ | Good |
| Europe | 2,156 | 8 | 1.8h | 4.2 ★★★★★ | Good |
| Asia Pacific | 1,923 | 7 | 2.1h | 4.1 ★★★★★ | Good |
| Latin America | 876 | 4 | 2.8h | 3.9 ★★★★★ | Needs Attention |
| Africa | 543 | 3 | 3.2h | 3.8 ★★★★★ | Needs Attention |